Do you offer a warranty? 

Do you offer a warranty? 

All new inventory comes with a full manufacturer’s warranty since we are authorized dealers.  Each product may have a different warranty terms/conditions, so please investigate your questions pertaining to each item. Any additional warranty is not expressed nor implied.  As dealers, we also do not have any control of the manufacturer’s warranty terms whatsoever. We can go to bat for you and assist with claim inquires, but warranty resolution is entirely up to each manufacturer independently.

Do you take trade ins? 

Yes, we love trade-ins! If it’s something we think we can re-sell or maybe even want for our own collection!!

How can I pay for my game?

The best way is to pay for your game ACH via our secure billing invoice – this is a free method and most efficient.  Bank wire is also accepted and is the fastest way to get your game to your door.  We also accept credit cards, but do charge a convenience fee to do so.  Local customers can pay with check, but we do wait until funds have fully cleared before delivery.

Can I set up a pinball machine myself?

Yes! The machines weigh 250+ pounds, so you will need a little muscle and proper ergonomics.  There are set up videos available, and each machine comes with detailed instructions.  We recommend watching some videos first to decide of you are capable of doing it on your own.

Whats the best way to buy from Operation Pinball?

Send us an email, Facebook/Instagram message, text or call!

Do you do local deliveries?

Yes, we have several options available and always do free local driveway delivery. We also offer white glove install services.

How do you ship my game?

We use Fedex Freight to ship the games and personally hand deliver every game to and from the Fedex dock for less chance of rough handling.  We can even send a video of the box being shipped off!  The game arrives in a box on a pallet and is usually placed in your drive way and if your are nice to the driver will sometimes be wheeled into your garage.  The box is upright like a short refrigerator and can be carefully moved with a two wheel dolly.